If you have any technical or billing questions, email us at [email protected]
Frequently Asked Questions
Nope! You don't have to install anything to use InDexter. Everything is handled on our end so you don't have to worry about software updates or security patches.
eBay limits the amount of time they make order data available.
Notifications for eBay orders can sometimes take up to 10 minutes to show up in Slack. This wait may or may not be a huge deal for most people, but we are working to bring this wait time down.
To find your Stripe keys, log into your account dashboard and go to the "Developers" link located in the sidebar on left, then click "API Keys" (or visit here https://dashboard.stripe.com/apikeys).
Providing InDexter with your account secret key (should begin with
sk_xxxxxxxxx) is all we need, but we recommend creating a "Restricted Key" for using with InDexter instead. Creating and using restricted keys is better practice for security reasons and it only takes a minute to create one.
That's all there is to it! You should now be able to copy the newly created restricted key and paste it into the input field in InDexter
We're sad to see you go! If you want to delete your account, navigate to the settings page in your account and click on the "Account" tab. There you will find a button labeled "Delete Account".
This will permanently delete your InDexter account and it's associated information — we can't undo this action.